Due to the ever increasing competition within the airline industry, improving the passenger service experience can make a difference in retaining customers in the long run. This can be done by making customer communications more efficient and user-friendly. By using SMS messaging, airlines can provide service information straight to the traveller’s mobile phone. Airlines can also offer enhanced services such as mobile check-in, mobile booking and rebooking. By using SMS, airlines have more innovative ways to develop the overall service experience of the traveller.
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Easy MMS - mobile ticketing and check-in service TynTec’s SMS hyperlink solution, Easy MMS, provides airlines with a mobile check-in solution based on SMS technology. Airlines can offer passengers the possibility to receive two dimensional barcode boarding passes to their mobile phones in the form of SMS messages. more... |
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Flight SMS Alerts The Flight SMS Alert service for airline companies provides a reliable and fast channel to interact with passengers via their mobile phone. Alerts include: flight cancelations and delays, flight schedules and itineraries, luggage allowance, among many others. more... |
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Aircrew SMS Communications |
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Incident Management SMS Alerts |